"I was searching for a new jacket and I wasn't sure where to start. Andrew kindly checked in and helped me out. This young man was awesome! I told him what I was looking for as far as features and my budget. He quickly was able to steer and coach me in the right direction. He was very professional and personal with me and tailored to my needs. His product knowledge was on point. He had the right answers to my questions and overall I was thrilled to have someone with his experience riding help me out. "

"I made a call to see if they could assist me in installing tires I purchased from them previously. I was told that there was no one there that could install the tires on my rims, which were not in the bike. I asked to speak to the mgr and was told “ I am the mgr”. After that, he couldn’t get me off the phone fast enough. I called the Mount Vernon store who graciously helped me. It was twice the drive to the Mount Vernon location, but I will make the drive again and again because they showed me they valued me as a customer. "

"purchased summer riding gloves, phone holder,and some Rokstraps. service was great and friendly. I would recommend this place to anyone."

"We’ve been in and out of this shop for a few years now and I like that I’m greeted and helped if needed. Being a female rider I can attest that is not always the case. More recently I wanted riding leggings and women specific pads for my gear. I’ve been helped by Collyn for these transactions/searches and he always goes above and beyond. Good selection, clean shop. I’ll be back. "

"Had plenty of gear, no helmets new I’m box. I wanted a new helmet, and if I’m paying $700 I want it new in box. And even with them getting me a new helmet from elsewhere it wouldn’t come in a box. So that was disappointing. Went and bought elsewhere. "

"Immediate attention when I walked I. The door accompanied by expert advice in fear selection."

"Had what I needed and told me where it was. "

"As a total noob walking in there looking for my first riding jacket, the staff was super helpful, enduring my basic questions patiently. Will definitely return."

"I was assisted by a very knowledgeable person that gave advise on what to buy and was very pleasant.
"

"In the middle of a 6 day ride my helmet started to fall apart. I was able to find a Cycle Gear on my route and they had the helmet I wanted in my size. I wear a small so that was unexpected. Customer service was great. "

"I needed an XL not in stock. They made calls and found one in Texas. It was shipped and had no issues.
Thanks for the great service.
"

"Tracy was fantastic! Extremely knowledgeable in all aspects of gear and how each brand fits the individuals body.
5 STAR customer service!!!"

"Good service, good price, good place"

"I have been in multiple times and me being a brand new rider the staff is great and have a lot of knowledge "

"Knowledgeable & helpful young lady
"